Ordering / FAQ

How do I place an order with Green-tech?

You can place an order by:

Calling our sales team on 01423 332100

Emailing your enquiry to sales@green-tech.co.uk

Ordering online through www.green-tech.co.uk (where available)

Our team is on hand to offer expert advice and ensure you get the right products for your project.

Can I open a trade account?

Yes. Green-tech supports businesses with dedicated trade accounts. To apply, call our sales team or visit our Trade Account Application page for full details. Credit terms are available upon successful application.

Do you offer credit terms?

Yes – subject to approval. You’ll need to fill in a credit application form. Contact your account manager or email accounts@green-tech.co.uk to request the latest form.

What payment methods do you accept?

We accept:

Credit and debit cards (Visa, Mastercard)

BACS / bank transfer

Approved credit accounts (subject to terms)

Can I get a quote before ordering?

Absolutely. Our team can provide formal quotes including delivery costs and product availability. Email sales@green-tech.co.uk or call 01423 332100.

Do you offer bulk discounts?

Yes – we offer competitive rates on volume orders and ongoing trade discounts for account customers. Contact us to discuss your project requirements.

How much is delivery?

Delivery costs vary depending on the product, location, and quantity. We’ll confirm delivery charges on your quotation or order confirmation.

Do you deliver nationwide?

Yes – Green-tech delivers across the UK and Ireland via our trusted logistics network. We also offer direct-to-site delivery options for larger projects.

Can I collect my order?

Yes – by prior arrangement. Collections can be made from our HQ at Rabbit Hill Business Park, HG5 0FF. Please call ahead to book your collection time.

What is your returns policy?

We accept returns on stock items within 14 days, subject to condition and restocking fees. Custom or perishable items may be non-returnable. View our Terms and Conditions Policy or speak to our team for guidance.

I need help choosing the right product. Can you advise?

Yes – our experienced sales team can guide you through product options based on your site, budget, or specification. We regularly assist landscape architects, contractors, councils, and installers.